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§ 13 Work processes

The responsible party shall ensure that the work processes and the resulting products fulfil the requirements related to health, safety and the environment.
The interaction between human, technological and organisational factors shall be safeguarded in the work processes.
Work processes and associated interfaces of significance to health, safety and the environment shall be described. The level of detail in the description shall be adapted to the importance of the process for health, safety and the environment.
Section last changed: 01 January 2011

Work processes means a set of interrelated or interacting activities that use inputs to deliver an intended result, see also the NS-EN ISO 9000 standard, Chapter 3.4.1 and Chapter 2.3.4. Work processes can include engineering processes, drilling, operations and maintenance processes, and change or improvement processes.
The individual work process mentioned in the first subsection, should be formulated according to the quality loop model, see also the NS-EN ISO 9004 standard, Chapter 8.
The requirement in the second subsection entails that the health, environment and safety consequences of the interaction between humans, technology and organisation are subjected to systematic evaluation when establishing, implementing and developing work processes.
The description mentioned in the third subsection, should cover the individual activities, their order, as well as the input factors and the products. The description of process interfaces should include sequences and dependencies.