While companies in the petroleum sector include crisis communication in the expertise of their own organisation, several of the small and medium-sized players and companies with a limited Norwegian organisation have opted for new organisational models.
At the same time, a number of the international operators are choosing to centralise their operations around their head offices.
What the regulations say
The regulations permit players to use external resources for discharging key responsibilities in a number of areas. At the same time, they require:
In a crisis/emergency
Our crisis communication
Many aspects of crisis communication are relevant for us in our capacity as an emergency response organisation. We have a duty phone staffed around the clock.
The duty officer receives all notifications of undesirable incidents and is responsible for establishing our emergency response organisation when necessary. Relevant personnel are then mobilised to our response centre in Stavanger so that the authorities can maintain continuous supervision of the operator’s actions.
Our assessments of the position are also conveyed to the world at large, and information and media management specialists form part of the emergency response team.